Data We Collect and Why We Use It
When you open an account with us, we collect the details you provide — your name, email address, phone number and, where relevant, wallet identifiers linked to bKash, Nagad or Rocket. We collect this to verify your account, process deposits and withdrawals, and respond to your
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support requests. When you use our platform from a mobile browser or app, we also log device type, session timestamps and IP address. This helps us detect unusual activity and keep your account secure. We do not collect your bKash, Nagad or Rocket PIN — those
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stay entirely within your own wallet app. Transaction references are stored only long enough to reconcile your deposit or withdrawal record. We may share limited data with payment processors to complete a transaction, but we do not sell your personal information to advertisers or unrelated third
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parties. If you are accessing the platform from Bangladesh, your use of these data practices is subject to applicable local law and the eligibility conditions for your region. We retain account data for as long as your account remains active and for a period after closure
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as required by our internal compliance process.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.